

First steps with IQOS 3 DUO
Using IQOS 3 DUO is easy. Learn how to use, clean, and charge your IQOS 3 DUO, and find quick tips.

IQOS CARE PLUS
IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.
Frequently asked questions
Additional Support

IQOS Email Support
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Available from Monday to Friday from 08.00 to 20.00

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IQOS on Twitter
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Live-Chat
Talk with one of our IQOS experts live
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IQOS on Youtube
Subscribe to IQOS YouTube channel to learn more about your device

IQOS FAQ
Find your answer online
Full FAQs available here