English
IQOS IQOS
Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.
Month
Month*
Year
Year*

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Lebanon who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

IQOS Coach

Your personal IQOS coach

A helping hand in getting to know IQOS.

A person opening a box containing a new IQOS ILUMA.

A little help to get you started

Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.
Two people holding mobile phones sit at a table; one also holds a jade blue IQOS ILUMA PRIME device.

The proof is in the numbers

Our personal coaches have worked with thousands of smokers just like you. Their one-to-one service has helped lots of adults stop smoking and switch to IQOS. They're ready to help you too.

Ready to make the switch?

Remember you won’t be alone. Your personal IQOS coach will be in touch to help you get started. All it takes is a click.

Let us help you begin your journey

Something we haven’t covered?

There are several ways you can reach us

Send us a message on Telegram

Send us a message on Telegram

Chat to our coaches in real time, from Monday to Friday 9:00 AM till 8:00 PM and Saturday from 9:00 AM till 6:00 PM.

Chat now
DM us on Instagram

DM us on Instagram

Follow us on Instagram and stay up to date with our latest news.

Our Instagram Page
Like us on Facebook

Like us on Facebook

Message us with any questions and we’ll get back to you in minutes. Available from Monday to Friday 9:00 AM till 8:00 PM and Saturday from 9:00 AM till 6:00 PM.

Our Facebook Page
IQOS on YouTube

IQOS on YouTube

Learn more about how to use your device via our

YouTube channel
Use our live chat

Use our live chat

Chat to our personal coaches in real time, from Monday to Friday 9:00 AM till 8:00 PM and Saturday from 9:00 AM till 6:00 PM.

Let's chat
Send us a mail

Send us a mail

Email us. Our inbox is never too full.

Email us